
Effective June 2025
1. Introduction
Welcome to Mi Bella Mondo (“MBM”). By booking a curated tour through Mi Bella Mondo on our website (mibellamondo.com), which uses the Squadtrip/Stripe platform for processing bookings and payments, you agree to be bound by these Terms & Conditions.
By finalizing your booking, you confirm your acceptance of the following terms:
- You will be at least 21 years old during the tour.
- All information you’ve provided is accurate and complete.
- You acknowledge and accept the waiver of liability, class action waiver, indemnification, and jurisdiction provisions included herein.
- You agree to comply with the most current version of these Terms & Conditions.
If you do not follow these Terms, your booking may be canceled, you may be denied access to the tour or services, and you may forfeit your payments.
Modifications:
MBM reserves the right to update or modify these Terms & Conditions anytime. We will notify you via email if we make any changes. Your continued use of our services after the updated Terms constitutes such acceptance.
2. Tour Logistics
2a. Pricing
- All prices are listed in U.S. dollars (USD).
- Prices may change before booking confirmation due to currency fluctuations or increases in supplier costs.
- Once we confirm your booking, we guarantee the price unless we find a clear and unmistakable error.
2b. Minimum Participation
- Each tour requires a minimum number of participants—typically at least 10—to proceed. The tour itinerary details the specific requirements.
- Tours may remain unconfirmed until 60 days before departure. If we confirm a tour earlier, we will indicate it on the tour page and send you an email confirmation.
3. Itinerary Flexibility
Mi Bella Mondo reserves the right to modify tour itineraries as necessary due to weather conditions, transportation delays, political unrest, natural disasters, or other logistical challenges. Any substitutions will be of equivalent quality and value. Such changes do not provide grounds for cancellation, refund, or compensation.
4. Supplier Modifications or Cancellations
Changes made by third-party suppliers—such as hotels, transportation providers, or local guides—may occasionally happen. In these situations, Mi Bella Mondo will take the following actions:
- Notify you of any significant changes as soon as possible;
- Seek equivalent alternatives with comparable quality and value.
- Advocate on your behalf when possible.
Please note that MBM is not responsible for changes or disruptions caused by supplier decisions, including closures due to holidays, traffic delays, or religious observances. As a travel intermediary, MBM is not liable for third-party vendors’ acts, omissions, or failures, including but not limited to airlines, accommodations, or tour guides.
5. Payments & Deposits
5a. Deposits
- A 25% non-refundable deposit is required when booking unless stated otherwise.
- Deposits made 91 days or more before departure are refundable within 14 days of booking, minus any processing or administrative fees.
- After 14 days, or if a booking is made within 90 days of the tour, the deposit becomes nonrefundable but may be applied to another tour within 12 months.
- Deposits that are not transferred within this 12-month window will be forfeited.
5b. Payment Plans & Final Balances
- Final payment is due 60 days before the tour’s start date.
- Flexible payment plans are available through the Squadtrip/Stripe platform.
- Failure to make a payment within 14 days of a payment reminder may result in cancellation of your booking and forfeiture of your deposit.
5c. Payment Security
- All payments are processed securely through Squadtrip/Stripe. Mi Bella Mondo does not store or access your credit card information. Under California Seller of Travel regulations, we hold funds in client accounts.
5d. Pricing Adjustments
Mi Bella Mondo reserves the right to correct pricing errors or adjust tour costs before your final payment. We’ll inform you of any changes, allowing you to accept the revised pricing or request a full refund.
5e. Refund Processing
Once approved, we will process refunds within 14 to 30 business days.
6. Cancellations & Refunds
6a. Cancellation by Participant
Participants must submit their cancellations in writing to admin@mibellamondo.com, and they will become effective upon written confirmation.
Cancellation Timeframe | Refund on Balance | Deposit Status | Notes |
Within 14 days of booking AND more than 91 days before departure | 100% | Fully refundable (minus processing fees) | Internal flight costs (if applicable) may be deducted |
15+ days after booking, 90–61 days before departure | 50% | Non-refundable, but transferable as credit | Credit is valid for 12 months from the original tour date |
60–1 day before departure | 0% | Non-refundable | You may owe the remaining balance if MBM has incurred unrecoverable costs |
No-show or cancellation during the tour | 0% | Non-refundable | No exceptions |
Credit Transfers:
- You must complete your rebooking within 90 days if you plan to travel within the next twelve months.
- A rebooking fee of $100 applies.
- Mi Bella Mondo may deduct irreversible costs from any credit.
6b. Cancellation by Mi Bella Mondo
If Mi Bella Mondo cancels a tour due to low enrollment or operational concerns, you will have the option to choose:
- A full refund of all amounts paid; or
- A 100% travel credit plus a $250 bonus credit, valid for 12 months from the issue date.
In cases of cancellation due to force majeure (such as natural disasters, political instability, or other extraordinary circumstances beyond our control), Mi Bella Mondo will issue refunds or credits at its sole discretion.
6c. Force Majeure
Mi Bella Mondo (MBM) shall not be held liable for any delay, disruption, cancellation, or modification of services resulting from events beyond its control, including but not limited to:
- Natural disasters (e.g., earthquakes, floods, hurricanes)
- War, terrorism, civil unrest, or political instability
- Government actions, travel bans, or border closures
- Health crises, epidemics, or pandemics (e.g., COVID-19)
- Labor strikes or industrial disputes
- Transportation shutdowns or supply chain breakdowns
- Airline schedule changes or cancellations
- Power outages or infrastructure failure
- Any other unforeseeable or uncontrollable events
In such circumstances, MBM reserves the right to modify or cancel itineraries without a refund. However, we will make reasonable efforts to provide future travel credits or rescheduling options when feasible. The occurrence of any force majeure event does not constitute a breach of contract, and refunds or credits will be issued at MBM’s sole discretion.
7. Additional Policies
7a. Additional Refund/Credit Policy
Mi Bella Mondo does not refund or credit any part of the tour that is missed, skipped, or unused for any reason, including:
- Late arrivals or early departures
- Voluntary withdrawal from any part of the tour
- Illness, personal emergencies, or travel fatigue
- Changes to the itinerary made by the participant
- Failure to participate in scheduled activities or included meals
We will not issue partial refunds for days or activities missed, nor make any exceptions for services voluntarily declined or not utilized.
7b. Tour Swaps
After making the deposit, you cannot exchange tours unless Mi Bella Mondo cancels or postpones them.
7c. Tour Postponement by MBM
If Mi Bella Mondo postpones a tour for any reason, participants will be notified in writing and must confirm their decision within 10 calendar days of receiving the notice. You may choose one of the following:
- A full refund, including the original deposit or
- A transfer to a future tour of your choice (subject to availability)
Should we receive no response within 10 days, we will automatically credit the booking toward a future tour.
The original deposit date will apply for future cancellations, credit transfers, or pricing policies.
7d. Tour Cancellation by MBM
If the participant minimum is not met:
- Full refund OR
- Full credit + $250 bonus
- MBM is not liable for airfare, visas, or personal expenses.
7e. Pre/Post Trip Services
Any services, accommodations, or excursions booked independently before or after your official Mi Bella Mondo travels are not our responsibility and are not covered under these Terms & Conditions, even if our team recommends them.
8. Credit Card Bookings & Chargebacks
You agree to Mi Bella Mondo’s Terms & Conditions when submitting payment. Initiating a chargeback without valid cause may result in:
- Cancellation of your booking
- Legal action to recover losses
- Recovery of associated dispute fees and costs
Examples of improper or invalid chargebacks include:
- Disputes over non-refundable bookings clearly stated as such
- Payments made using a third-party credit card without proper authorization
- Claims based on misunderstandings of clearly communicated policies
- Chargebacks related to force majeure events outside of MBM’s control
9. Participant Responsibilities
9a. Travel insurance
Travel insurance is mandatory. You must submit proof of coverage at least 90 days before your trip. No exceptions.
9b. Documentation
While Mi Bella Mondo may provide general visa guidance, participants are responsible for obtaining valid travel documents, including passports, visas, and required vaccinations.
9c. International Flights
The tour price does not include international airfare.
9d. Domestic/Internal Flights
Including domestic/internal flights depends on their explicit mention in the itinerary and their availability from partner airlines.
9e. Medical & Dietary Needs
When booking, participants must disclose any medical conditions, allergies, or dietary restrictions. While Mi Bella Mondo strives to meet all requests, it won’t be able to ensure complete satisfaction.
10. Client Information
Your full name must match your passport exactly. Corrections after booking may incur additional fees. Participants are responsible for errors not reported promptly.
11. Flight Confirmation
- Reconfirm all flights at least 24 hours before departure.
- Online check-in is typically available 24 hours before departure.
- Prompt arrival at the designated group meeting point is required.
12. Accommodations
- Solo rooms will incur an additional cost compared to shared accommodations.
- Room preferences (e.g., bed type, location) will be accommodated when possible but are not guaranteed.
- International standards may vary, and ADA accessibility may be limited.
Note: Mi Bella Mondo is not liable for any discrepancies in hotel amenities.
- Mi Bella Mondo is not responsible for any discrepancies in hotel amenities that fall short of expectations.
- Third-party suppliers may provide misleading or inaccurate images or descriptions.
Mi Bella Mondo is committed to inclusive travel. If you have specific accessibility needs, please get in touch with us in advance so we can assess the feasibility of your participation. While ADA compliance varies internationally, we will make every reasonable effort to assist.
13. Sightseeing
- Itinerary changes may occur due to weather, safety, or traffic conditions.
- Tours depart promptly; refunds for missed departures or no-shows will not be issued.
- Departure times may be adjusted to enhance logistics and guest experience.
14. Inclusions
- Please consult the specific trip details for a comprehensive list of included items.
15. Exclusions
Unless otherwise specified, the following items are not part of the package:
- International airfare
- Visa and passport fees
- Travel insurance
- Optional excursions
- Meals not listed in the itinerary
- Alcohol, tips, baggage fees
- Personal expenses
- Costs arising from early departure, illness, or removal from the tour
Please look at the specific trip details for the final exclusion list.
Optional Excursions Waiver
Optional excursions not arranged or operated by Mi Bella Mondo are undertaken at your own risk. Mi Bella Mondo is not responsible for any injury, loss, or damage resulting from participation in these activities.
16. Photo Release
By participating in a Mi Bella Mondo tour, you grant Mi Bella Mondo permission to use your image and likeness in promotional materials, including digital and print media. This license is global, royalty-free, and perpetual.
17. Inclusivity Agreement
Participants agree to uphold the values of respect, empathy, and cultural sensitivity. This includes:
- Respecting cultural diversity and local customs
- Avoiding offensive language or behavior
- Engaging with empathy and open-mindedness
Zero tolerance for:
- Discrimination of any kind
- Harassment or intimidation
- Disrespectful conduct toward locals, guides, or fellow travelers
18. Removal from Tour
Mi Bella Mondo reserves the right to remove any participant from the tour, without refund, for behavior including but not limited to:
- Bullying, harassment, or abusive conduct
- Substance abuse or intoxication
- Refusal to follow safety protocols or group guidelines
Participants are fully responsible for all expenses incurred following removal, including transportation, lodging, and any other associated costs.
19. Travel Risks, Health & Safety
By booking a Mi Bella Mondo tour, you voluntarily assume the inherent risks of international travel, which may include but are not limited to:
- Political unrest or instability
- Health risks (e.g., viruses, foodborne illness, environmental exposure)
- Delays, cancellations, or disruptions in transportation
- Natural disasters and severe weather events
- Limited access to adequate medical care
- Unpredictable or underdeveloped infrastructure
You acknowledge that Mi Bella Mondo is not liable for any injury, illness, loss, or death resulting from these or similar circumstances.
20. Release of Liability & Assumption of Risk
By participating in any Mi Bella Mondo tour, you acknowledge and agree to the following:
- I understand and accept that international travel involves inherent risks.
- I voluntarily assume full responsibility for all risks—known or unknown—associated with participation.
- I release Xtrategi, Inc. DBA Mi Bella Mondo, along with its employees, affiliates, partners, agents, and independent contractors, from all liability for:
• Injury
• Death
• Property loss or damage
• Delays or disruptions
• Accidents
• Emotional or psychological harm
This release is binding even in cases of perceived negligence, except in instances of gross negligence or willful misconduct as defined by applicable law.
21. Indemnification
You agree to indemnify, defend, and hold harmless Xtrategi, Inc. DBA Mi Bella Mondo and its representatives from any claims, liabilities, losses, damages, legal fees, and expenses arising out of or related to:
- Your actions or omissions during the tour
- Your violation of these Terms & Conditions
- Harm or injury caused to another participant
- Third-party claims related to your participation in the tour
This warranty includes complete financial responsibility for any litigation, arbitration, or settlement resulting from such claims.
22. Governing Law & Jurisdiction
The laws of the State of California govern these Terms & Conditions.
- Any legal action or dispute shall be resolved exclusively in California’s state or federal courts.
- If arbitration is used, it shall be conducted under the American Arbitration Association (AAA) rules.
- You waive the right to participate in any class action lawsuit or class-wide arbitration against Mi Bella Mondo.
Business Structure & Transparency Statement
Mi Bella Mondo (“MBM”), including the Mi Bella Mondo Network and Mi Bella Mondo Shop, is a registered DBA and wholly owned subsidiary of Xtrategi, Inc., a California-based IT consulting firm established in 2014. MBM was launched in 2024 to inspire conscious travel, connect curious explorers, and curate meaningful, purpose-driven travel experiences.
Important Note: MBM is NOT a tour operator. We collaborate with trusted, licensed third-party travel suppliers and operators to design and coordinate unique journeys for our community. While we curate, promote, and help manage itineraries, all on-the-ground services—including transportation, accommodations, guides, and excursions—are operated by independent third-party vendors.
Accordingly, MBM shall not be liable for any acts, omissions, or service failures of these providers.
© 2024 Mi Bella Mondo. All rights reserved.
23. Severability
If any provision of these Terms and Conditions is found invalid or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
23. Entire Agreement
These Terms & Conditions constitute the complete and exclusive agreement between you and Xtrategi, Inc., DBA Mi Bella Mondo, superseding any prior or contemporaneous oral or written statements, marketing materials, promises, or representations.
25. Acceptance
By placing a deposit, submitting your booking, or participating in a tour, you acknowledge and confirm that you have:
- Read and fully understand these Terms & Conditions;
- Agreed to comply with all policies stated herein;
- You have accepted all related risks, responsibilities, and legal obligations.
Mi Bella Mondo is not liable for losses, disruptions, or delays caused by government actions, travel advisories, or other official restrictions.
Contact Information
Xtrategi, Inc. DBA Mi Bella Mondo
Email: connect@mibellamondo.com
WhatsApp: +1 (916) 934-6814
Mailing Address:
Mi Bella Mondo
2222 Francisco Drive, Suite 145-545
El Dorado Hills, CA 95762 USA